Frequently Asked Questions
How do I order?
Send us an email to firstname.lastname@example.org with the model and quantity needed as well as your location. One of our representative will get in touch within 1 or 2 working days.
We receive containers from Morocco several times a year with our latest products. Should you wish to place a custom order, please get in touch with us for the next order deadline. To confirm your purchase, 50% of the total cost is requested.
Our tiles are packed and sold in boxes, covering between 0.62sqm and 1sqm - depending on the product.
Do you deliver across the country?
We do deliver across South Africa at an additional delivery fee.
Do you always have stock available?
We keep a stock of zelliges and cement tiles in Cape Town. For the models available in the country, please refer to the respective product pages. We deliver across South Africa.
Do you have an installation manual?
The rules for laying both concrete tiles and zellige are simple, but must be observed without fail to reach their outmost beauty. Please read our instructions carefully before starting. Download it here.
Can I exchange or return my tiles?
Please read our purchasing terms and conditions carefully when placing your orders as a refund is not always optional. You can download our complete terms and conditions guide here.